Uploading your files and content to Hyra couldn’t be easier. To get started, you’ll first need to create a category. A guide to creating categories can be found on the next article.
In order to do this, you must have the following permissions: View Knowledge and Update Knowledge
Go to the Knowledge Tab
To add content to your Knowledge Base, go to Knowledge.
Create your Content!
Select the category that you want to add content and click “Add Content”. This will open up a menu where you can select if you want to upload or link a file.
An uploaded file is stored on Hyra’s file servers, whereas a linked file is external, such as a Google Doc or YouTube video.
Uploading your files and content to Hyra couldn’t be easier. To get started, you’ll first need to create a category. A guide to creating categories can be found on the next article.
In order to do this, you must have the following permissions: View Knowledge and Update Knowledge
Go to the Knowledge Tab
To add content to your Knowledge Base, go to Knowledge.
Create your Content!
Select the category that you want to add content and click “Add Content”. This will open up a menu where you can select if you want to upload or link a file.
An uploaded file is stored on Hyra’s file servers, whereas a linked file is external, such as a Google Doc or YouTube video.