Adding Content in Knowledge

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Uploading and Linking Content

Uploading your files and content to Hyra couldn’t be easier. To get started, you’ll first need to create a category. A guide to creating categories can be found on the next article.
In order to do this, you must have the following permissions: View Knowledge and Update Knowledge
1

Go to the Knowledge Tab

To add content to your Knowledge Base, go to Knowledge.
2

Create your Content!

Select the category that you want to add content and click “Add Content”. This will open up a menu where you can select if you want to upload or link a file.

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Uploaded Files vs. Linked Files

An uploaded file is stored on Hyra’s file servers, whereas a linked file is external, such as a Google Doc or YouTube video.