Knowledge
Creating Content
Knowledge
Creating Content
Uploading and Linking Content
Uploading your files and content to Hyra couldn’t be easier. To get started, you’ll first need to create a category. A guide to creating categories can be found on the next article.
In order to do this, you must have the following permissions: View Knowledge and Update Knowledge
1
Go to the Knowledge Tab
To add content to your Knowledge Base, go to Knowledge.
2
Create your Content!
Select the category that you want to add content and click “Add Content”. This will open up a menu where you can select if you want to upload or link a file.
Uploaded Files vs. Linked Files
An uploaded file is stored on Hyra’s file servers, whereas a linked file is external, such as a Google Doc or YouTube video.