Bad refund policies are infuriating. We never want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with our products for any reason, we’ll take care of you.
Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with our products for any reason, just contact our support team and we’ll take care of you.
If you purchased a product at full price and it goes on sale the next day, we’ll refund you the difference in price.
If you upgraded your account a few months ago to a higher plan and kept using it in general but you didn’t end up using the extra features, projects, or storage space, we’d consider applying a prorated credit towards future months.
At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Send us a note, tell us what’s up, and we’ll work with you to make sure you’re happy